We hope you love everything that you have bought from us, but in the rare event that you don’t, we are happy to refund or exchange any item returned in perfect condition within 5 days of purchase.
Please note that:
- Items returned must be unused, returned in their original packaging and have a valid dispatch note attached to them.
- We do not process returns on hygiene products such as pierced jewellery, swim wears and underwear pants.
- Sale items purchases are final and cannot be returned for a refund or exchange.
We will send you a confirmatory message when we receive your return. We aim to process all refunds within 3 working days. Please note that the time it takes for the funds to show in your account will depend on your payment provider and the payment option you chose while paying for your order.